Delivery and payment

dejavushop uses couriers from various and reliable companies.

All products in the store are single items. The availability of products is manually synchronized with our ebay.de store. In rare cases, the item may be out of stock and the synchronization with dejavushop may not be updated. In such circumstances, you will be notified that the product is out of stock.

PROCESSING AND DELIVERY TIME

Orders placed on weekdays are processed and shipped within 24 hours. Orders placed on weekends or holidays will be shipped the next business day at the earliest. If the data and delivery address in the order are correctly filled in, the courier company we work with will deliver the order as soon as possible. If more information is needed, we will contact you at the phone number specified in the order! Transportation costs are at the expense of the recipient. The delivery price displayed at the time of order completion is subject to change depending on the amount of payment. Free shipping on purchases over 100 euros

PAYMENTS

All prices are in euros and include VAT for European Union countries.

Duties and taxes

Duties and taxes will vary depending on the type of item being imported and the country to which the item is being imported.

Import VAT

What are duties?

Duties are a type of tax applied to goods that are imported into a country. These duties will vary according to:

The type of item being imported

The country to which the item is being imported

This means that all duties will be specific to each individual order placed.

What is the "customs value"?

Duties and taxes are calculated using the customs value. The customs value of an item is made up of the following elements:

The price of the item + delivery charges

What is import VAT?

Import VAT is a fixed government tax on goods that are imported into a country. The applicable import VAT, if any, will be the VAT rate of the country where the item is imported.

Good to know: Import VAT is calculated on the customs value + duties of the item, as explained above.

What happens if I do not pay the requested customs fees?

The package will be sent back to us

Goods ordered through the website can be paid for in the following ways:

- cash on delivery upon receipt of the order

- by bank transfer

- by phone

If you choose to pay by phone, once we accept the order, we will contact you to provide you with a payment link via Stripe or PayPal.